Privacy Policy

PRIVACY POLICY

ASCOT CHOCOLATES

This Privacy Policy applies to the website www.ascotchocolates.com, which is owned and operated by Ascot Chocolates, a brand of [Your Company Name], a company registered under the relevant laws of India.

Information We Collect

Contact Information: We may collect your name, email, mobile number, phone number, address (street, city, state, pin code), country, and IP address.

Payment and Billing Information: If you make a purchase, we may collect your billing name, billing address, and payment method. Please note that we do not collect your credit card details directly; such information is obtained and processed by our secure online payment partner.

Information You Post: Any information you post in a public space on our website or on third-party social media sites affiliated with Ascot Chocolates.

Demographic Information: We may collect demographic details, your product preferences, intended purchases, and other information provided during the use of our website, including survey responses.

Other Information: Information about your IP address, browser, the duration of your visit, pages accessed, and your activities on our site. This may include the type of mobile device you use or the version of the operating system.

How We Collect Information

We collect information directly from you when you register on our website, make purchases, or interact with our content. We also use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to gather information about your website usage.

Additionally, information may be obtained from third parties if you use integrated social media features on our site.

Use of Your Personal Information

We use your information for various purposes:

  • To contact you regarding purchases or promotional activities.
  • To respond to your inquiries or requests.
  • To enhance our products and services based on your preferences.
  • To analyze site trends and customer interests for improvement.
  • For security purposes to protect our customers and our website.
  • For marketing purposes, such as sending special promotions or new product information.
  • To send transactional communications, like order confirmations.

Cookies and Web Beacons

Similar to other websites, Ascot Chocolates uses cookies to store information and optimize your user experience by customizing webpage content based on your preferences.

Sharing of Information with Third-Parties

We may share information with third parties who provide services on our behalf, such as payment processors or delivery service providers. In certain circumstances, information may be shared to comply with the law or protect our interests. Your information may also be shared in the event of a business transition, and we will notify you beforehand if this occurs.

Email Opt-Out

You can opt out of receiving marketing emails by contacting us at support@ascotchocolates.com. However, transactional messages related to your purchases will still be sent.

Third-Party Sites

We do not include or offer third-party products or services on our website.

Grievance Officer

If you have any concerns or questions about this Policy, please contact our Grievance Officer:

Email - support@ascotchocolates.com

Updates to This Policy

This Privacy Policy was last updated on 14/01/24. We may make changes to our privacy practices, and any material changes will be notified to you as required by law. Please check our site periodically for updates.

Jurisdiction

Your visit to the website and any privacy-related dispute is subject to this Policy and the website's terms of use. Disputes arising under this Policy shall be governed by the laws of India.